Privacy Policy
Effective Date: 01/01/25
At J. Vidler Carpets & Flooring, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, services, or advertisements.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, address, and any other details you provide via forms, phone calls, or emails.
Technical Information: IP address, browser type, and other details collected automatically through website analytics.
Transaction Details: Payment information, purchase history, and service requests.
2. How We Use Your Information
Your information is used to:
Respond to inquiries and provide quotes.
Schedule and manage installations or consultations.
Send promotional offers or updates (with your consent).
Improve our services, website, and customer experience.
Comply with legal obligations.
3. How We Protect Your Information
We take your security seriously. We implement industry-standard measures to:
Protect your data from unauthorized access or misuse.
Securely store your information on protected systems.
4. Sharing Your Information
We will never sell or rent your personal information. We may share your data with trusted third parties, such as:
Service providers assisting with installations or deliveries.
Payment processors to facilitate transactions.
Legal authorities if required by law.
5. Marketing Communications
With your consent, we may send promotional emails or messages about special offers, new products, or services. You can opt out at any time by:
Clicking the "unsubscribe" link in emails.
Contacting us directly at [Insert Contact Email].
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Withdraw consent for marketing communications.
Request a copy of the information we hold about you.
To exercise these rights, contact us at:
Email: info@jvidlercarpetsflooring.co.uk
Phone: 01792 677 178
7. Cookies and Analytics
Our website may use cookies to enhance user experience and track website performance. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website, and the "Effective Date" will be revised.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: Info@jvidlercarpetsflooring.co.uk
Phone: 01792 677 178
Address: 188 Neath Road, Swansea, SA1 2JT